Linkhome Privacy Policy

Effective Date: January 1, 2024

Introduction

This Privacy Policy applies to personal information processed by Linkhome Holdings Inc. (“Linkhome,” “we,” “us,” or “our”) in the course of our business, including our website, mobile applications, and any other services provided by Linkhome. By using our services, you acknowledge that your personal information will be handled as described in this Privacy Policy.

1. Personal Information Collection and Use

1.1. Information We Collect

Personal Information refers to any information that can identify you as an individual. This includes:

• Identifiers:
  • Name
  • Email address
  • Postal address
  • Phone number
  • Unique personal identifiers
  • Online identifiers
  • IP address
  • Device ID
• Commercial Information:
  • Records of properties viewed, saved, or claimed
  • Transaction history
  • Engagement with our services
• Internet Activity:
  • Browsing history
  • Search history
  • Interaction with our website and mobile applications
• Geolocation Data:
  • Physical location or movements
• Audio, Electronic, Visual Information:
  • Call recordings
  • Photos
  • Videos
• Professional or Employment Information:
  • Job title
  • Employer
  • Work-related information

1.2. How We Use Your Information

We use the collected information for various purposes, including:

• Providing and Improving Services: To operate and improve our website, mobile applications, and other services.
• Personalization: To personalize your experience and provide you with tailored content and recommendations.
• Communication: To communicate with you about your account, transactions, and any inquiries or requests you make.
• Transaction Processing: To process transactions and send notifications related to your activities on our platform.
• Research and Analysis: To conduct research and analysis to improve our services and user experience.
• Compliance and Enforcement: To comply with legal obligations, enforce our terms and policies, and protect the rights, property, or safety of Linkhome, our users, and others.

2. Personal Information Sharing

2.1. With Service Providers

We share your personal information with third-party service providers who assist us in providing our services, such as payment processors, analytics providers, marketing partners, and customer support.

2.2. Business Transfers

If Linkhome is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

2.3. Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities.

2.4. With Your Consent

We may share your personal information with third parties if you have given your consent.

3. Your Choices

3.1. Access and Correction

You can access and update your personal information through your account settings on our website or mobile applications.

3.2. Opt-Out of Marketing Communications

You can opt out of receiving marketing emails from us by following the unsubscribe instructions included in those emails or through your account settings.

3.3. Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings. For more information on how we use cookies and other tracking technologies, please refer to our Cookie Policy.

3.4. Do Not Track

Do Not Track (DNT) is a privacy preference that users can set in certain web browsers. We do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet-based service can be 100% secure, and we cannot guarantee the security of your information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. International Data Transfers

Linkhome is based in the United States, and we process and store information on servers located in the U.S. and other countries. By using our services, you consent to the transfer of your personal information to the United States and other jurisdictions as necessary for our operations.

8. Additional Information for California Residents

If you are a California resident, you have certain rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include the right to know what personal information is collected, the right to request deletion of your personal information, and the right to opt-out of the sale of your personal information. For more details on your rights and how to exercise them, please see our California Privacy Notice.

8.1. Categories of Personal Information Collected

We collect the following categories of personal information as defined by the CCPA:

• Identifiers
• Commercial information
• Internet or other electronic network activity
• Geolocation data
• Audio, electronic, visual, or similar information
• Professional or employment-related information

8.2. Rights of California Residents

California residents have the right to request:

• Access to specific pieces of personal information we have collected about you.
• Information about the categories of personal information we collect, the sources from which we collect it, and the purposes for which we use it.
• Deletion of personal information we have collected about you, subject to certain exceptions.
• Opt-out of the sale of your personal information.

8.3. Exercising Your Rights

To exercise your rights under the CCPA, please contact us using the contact information provided below. We will verify your request using the information associated with your account, including email address.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through our services or by other means, such as email. Your continued use of our services after such notification will constitute your consent to the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Linkhome Holdings Inc.
2 Executive Circle, Suite 100, Irvine, CA 92614
Phone: (626) 829-2666
Email: info@linkhomeai.com