Effective Date: February 5th, 2024

These Terms of Use describe the terms and conditions of Linkhome Holdings Inc. and, unless otherwise indicated, its affiliates and subsidiaries, including without limitation Linkhome AI, Linkhome Realty Group, Linkhome Mortgage, Linkhome Escrow, and Linkhome Management (collectively referred to as “Linkhome,” “the Company,” “we,” “our,” “us”). The Terms of Use apply to your use of: (i) any website owned and operated by Linkhome, including but not limited to www.linkhomeai.com, and any other website that Linkhome may develop in the future, or any interface that links to these Terms of Use (collectively, the “Websites”); (ii) any and all Linkhome applications available through any platforms or marketplace (the “Linkhome Apps,” and together with the Websites, the “Online Resources”); and (iii) the services, features, products, or content we offer through the Online Resources or otherwise (collectively with the Online Resources, the “Services”).

By accessing or using a Linkhome Service, you agree to these Terms of Use, which include, as applicable, our Linkhome Mortgage Terms of Use, Linkhome Escrow Terms of Use, and Privacy Policy (collectively, “Terms”). PLEASE READ THESE TERMS CAREFULLY. IF YOU DO NOT AGREE TO THE TERMS, THEN PLEASE DO NOT USE THE SERVICES. Please note that any application for other products, services, features, or content provided by us or our affiliates will be subject to a separate agreement that will be provided to you. THESE TERMS DO NOT COVER OTHER PRODUCTS, SERVICES, FEATURES, OR CONTENT, unless expressly stated herein. We may change these Terms at any time without notice, so please review them periodically. Any changes will become effective when posted, and your continued use of the Services constitutes your agreement to the Terms as updated. If you accept these Terms on behalf of another entity or person, you represent that you have the authority to do so.

Terms Applicable to All Services Linkhome Services

The Services offered by us are based in the United States. We may change, suspend, or discontinue all or any part of the Services, or deny you access to all or any part of the Services, without notice and without reason. By accessing the Services, you agree that you will not:

• Use the Services for any unlawful purpose, impersonate any person or entity, or misrepresent your affiliation with a person or entity;
• Reproduce, modify, distribute, display, or otherwise provide access to, create derivative works from, decompile, reverse engineer, or disassemble any software or other products or processes accessible through the Services, except as explicitly permitted under these Terms;
• Obscure, block, or interfere with any advertisements or safety features on the Services;
• Circumvent, remove, alter, degrade, or thwart any protections in the Services, or use the Services to collect any market research;
• Use automated means, including spiders, robots, crawlers, or data mining tools, to download or scrape data from the Services, directly or indirectly, except for Internet search engines (e.g., Google) and non-commercial public archives (e.g., archive.org) that comply with our robots.txt file;
• Take any action that imposes or may impose (in our discretion) an unreasonable load on our technical infrastructure; or
• Interfere with the proper operation of the Services through the use of any virus, device, information collection or transmission mechanism, software or routine, or access or attempt to gain access to any data, files, or passwords related to the Services through hacking, password or data mining, or any other means.

Eligibility

You must be at least 18 years of age to use the Services. By agreeing to these Terms, you represent and warrant that:

• You are at least 18 years of age.
• You have not previously been suspended or removed from use of the Services.
• Your registration and your use of the Services is in compliance with all applicable laws and regulations.

Accounts and Passwords

To access some features of the Services, you may be required to register for an account. When you register for an account, you may be required to provide us with some information about yourself, such as an email address or other contact information. You agree that the information you provide is accurate and that you will keep it accurate and up to date at all times. You are responsible for maintaining the confidentiality of your usernames and passwords associated with your account and the Services. You must notify us immediately of any unauthorized use of your account. You may be liable for losses or damages incurred by us or any other user of the Services due to someone else using your username, ID, password, or other information which provides access to the Services. We are not liable for any loss or damage you may incur as a result of your failure to comply with these requirements.

By registering as a user on the Services, you expressly authorize us to access certain third-party websites and accounts on your behalf, to retrieve personal information and other information about you for any legitimate business purpose, subject to applicable law and our Privacy Policy. You agree that we may collect and use technical and usage data and related information about your computer or mobile device, date and time of Services access, system and software, and peripherals to facilitate the provision of product support and other services to you. You grant permission to us to use this information to improve products, to provide services or technologies to you, and to provide advertising content, including working with third parties who provide targeted advertising content. Features of the Services may request access to information contained or generated in your computer or mobile device, including location services. If you deny access to these functions, the Services may not work as designed. For more information on how we collect, use, transfer, store, and share your online data and personal information, and how you can manage your online privacy choices, please see our Privacy Policy.

Security

You are prohibited from violating or attempting to violate the security of the Services, including, without limitation:

• Accessing data not intended for your viewing or logging into a server or account which you are not authorized to access.
• Attempting to probe, scan, or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization.
• Attempting to interfere with service to any user, host, or network.

Violations of system or network security may result in civil or criminal liability. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

Software

You are granted a non-exclusive, non-sublicensable, non-transferable, personal, limited license to use the software and related functionality embedded in the Services (collectively, “Software”). Certain Software that we use to provide the Services has been licensed from third parties (each, a “Third Party Licensor”) that are not affiliated with us. Your limited right to use the Software is revocable in our discretion and its Third-Party Licensors. You agree to download and install all Software updates for the Services promptly once they are available to you. We and its Third-Party Licensors have no obligation to correct any bugs, defects, or errors in the Services or Software, or to otherwise support, maintain, improve, modify, upgrade, update, or enhance the Services or Software.

Information Subject to Change

Although we have tried to provide accurate and timely information, the content of the Services may not be accurate, complete, and/or current and may include typographical errors or technical inaccuracies. The information and materials contained in the Services are subject to change at any time without notice. We may change the products, services, and other information identified on the Services at any time. Applicable terms, conditions, and eligibility requirements are subject to change, and not all Services are available in all geographic areas. The information published on the Services is provided as a convenience to our visitors and is for informational purposes only. You should verify all information before relying on it, and any decisions which you may make based upon the information contained on the Services shall be at your sole risk and responsibility. Your eligibility for particular Services is subject to final approval, determination, and acceptance by us in our sole and absolute discretion, notwithstanding your visit to and/or use of the Services.

Links

The Services may contain links and may enable you to post content to third-party websites that are not owned or controlled by us. We are not affiliated with, have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You: (i) are solely responsible and liable for your use of and linking to third-party websites and any content that you may send or post to a third-party website, and (ii) expressly release us from any and all liability arising from your use of any third-party website. Accordingly, we encourage you to read the terms and conditions and privacy policy of each third-party website that you may choose to visit, link to, or post content on. Any advice, opinions, or recommendations provided by third-party websites are those of the third-party website providers and not of us. Your participation in any linked third-party website, including payment for and the delivery of goods or services, is based solely on the agreement, if any, between you and the third-party website provider.

Telecommunications Providers

You agree that when you use the Services, you will remain subject to the terms and conditions of all of your existing agreements with us, our affiliates, and/or any unaffiliated service providers, your internet service provider, and mobile service carrier or provider, and that these Terms do not amend or supersede any of those agreements. You understand that those agreements may provide for fees, limitations, and restrictions which might impact your use of the Services (for example, your mobile service carrier or provider may impose data usage or text message charges for your use of or interaction with the Apps), and you agree to be solely responsible for all such fees, limitations, and restrictions. You agree that only your mobile service carrier or internet service provider is responsible for its products and services. Accordingly, you agree to resolve any problems with your carrier or provider directly with your carrier or provider without involving us.

Intellectual Property

Our trademarks, logos, and service marks displayed on the Services are our trademarks or those of our affiliates and/or other respective third-party owners. Under no circumstances may you alter, modify, or change these trademarks. You are prohibited from using these trademarks for any purpose without written permission. All rights, title, and interest in the Services and any content contained herein are our exclusive property, except as otherwise stated.

The information contained on the Services, including but not limited to text, graphics, and images (other than certain images licensed from third parties) and their arrangement, are copyright ©2021-2024 by us and/or our affiliates and subsidiaries. All rights reserved.

You are authorized to view the information available on the Services for your informational purposes only. If you download any information from the Services for your personal reference, you shall not obscure any copyright, trademark, or other notices, and you acknowledge and agree that you do not acquire any ownership rights by downloading copyrighted material. You may not copy, republish, redistribute, transmit, participate in the transmission of, create derivatives of, alter, edit, or exploit in any manner any material including by storage on retrieval systems, without the express written permission of us. Deliberate misuse of the Services is expressly prohibited, and we reserve the right to terminate your access to the Services at any time for any reason and to advise the legal authorities of any misuse of the Services, including, without limitation, hacking and the introduction of viruses or other malware.

Digital Millennium Copyright Act – Notice of Claims of Copyright Infringement & Related Issues (17 USC § 512 et seq.)

We respect the intellectual property rights of others. Anyone who believes their work has been reproduced in a way that constitutes copyright infringement may notify our agent by providing the following information:

• Identification of the copyrighted work that you claim has been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at the site.
• Identification of the material that you claim is infringing and needs to be removed, including a description of where it is located so that the copyright agent can locate it.
• Your address, telephone number, and, if available, e-mail address, so that the copyright agent may contact you about your complaint.
• A signed statement that the above information is accurate; that you have a good faith belief that the identified use of the material is not authorized by the copyright owner, its agent, or the law; and, under penalty of perjury, that you are the copyright owner or are authorized to act on the copyright owner’s behalf in this situation.

Upon obtaining such knowledge we will act expeditiously to remove, or disable access to, the material. Please be aware that there are substantial penalties for false claims.

Communications

By your use of the Services, you also expressly consent to receiving servicing, collection, marketing, and other calls and messages, SMS messages, faxes, letters, and emails from us, our affiliates, marketing partners, agents, and others communicating at their request or on their behalf, via any telephone numbers or email addresses. Your consent will be effective regardless of any registration with any state or federal Do Not Call list or other comparable list or registry.

No Warranty

THE ONLINE RESOURCES AND RELATED SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS, IMPLIED, OR STATUTORY. WE EXPRESSLY DISCLAIM LIABILITY FOR ERRORS OR OMISSIONS IN THE INFORMATION, MATERIALS, PRODUCTS, OR SERVICES.

Limitation of Liability

In no event shall we be liable for any lost profits, lost opportunity, cost of procurement of substitute goods or services, intangible loss, or any indirect, special, incidental, exemplary, punitive or consequential damages, damages arising out of or in connection with your access to, use of, or inability to access and use the Services.

Please remember, this adaptation is for illustrative purposes, and it’s crucial to consult legal professionals for accurate legal documents and advice, especially concerning copyright laws and digital rights management.

Indemnification

You will indemnify, defend, and hold Linkhome, its affiliates, and their respective shareholders, members, officers, directors, employees, agents, successors, and assigns (collectively, “Linkhome Indemnitees”) harmless from any actual or alleged claims or losses, and expenses, including reasonable attorney’s fees (collectively, “Losses”), incurred by any Linkhome Indemnitee in connection with a third-party claim, action, or proceeding (each, a “Claim”) arising from (i) your use of any Online Resource in violation of these Terms, (ii) your breach of any of your representations and warranties hereunder, or (iii) your gross negligence or willful misconduct; provided, however, that the foregoing obligations shall be subject to our (i) promptly notifying you of the Claim and (ii) providing you, at your expense, with reasonable cooperation in the defense of the Claim.

Assignment

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by Linkhome without restrictions or limitations.

Governing Law

These Terms are governed by the laws of the State where Linkhome operates (if not provided, replace with “the State of Washington” or the applicable state) without regard to conflict of law provisions and applicable federal law. Our failure to exercise or delay in enforcing any of our ri

ghts shall not constitute a waiver of such rights. These Terms, together with all other documents incorporated herein, constitute the entire agreement with respect to the subject matter herein, provided that these Terms shall not limit or modify any other agreement you enter into with Linkhome.

Severability

You agree that if any provision of these Terms shall be found to be unlawful or void, or for any reason unenforceable, then that provision shall be deemed severable from the other provisions of these Terms and shall not affect the validity and enforceability of such other provisions.

Consent to Electronic Transactions and Disclosures

Because you are using the Internet on the Services, it is necessary for you to consent to transact business with Linkhome online and electronically. As part of doing business with us and for all our Services, we also need you to consent to our giving you certain disclosures electronically, either via the Services or to the email address you provide to us. By agreeing to these Terms, you agree to receive electronically all documents, communications, notices, contracts, and agreements—arising from or relating to you—regarding any Services you may request or receive or your use of the Services.

Contact Information and License Disclosures

The Services are offered by Linkhome and its affiliates. For specific contact information, including the headquarters address, email, and telephone number, please refer to the information provided in the documents or on the official Linkhome website.

Notice to California Residents

If you are a California resident, under California Civil Code Section 1789.3, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs for complaints or further information regarding use of the Services.